6 products tested & ranked

We Tested 6 Marketing Automation Software — Here's What's Actually Worth It

We tested the leading marketing automation platforms to help you find the right tool for email campaigns, lead nurturing, and customer journey automation.

Featuring:HubSpot Marketing Hub·ActiveCampaign·Klaviyo·Omnisend·Brevo (formerly Sendinblue)+1 more

Helping 12,000+ professionals choose the right tools

Quick Answer

Our Top 3 Picks at a Glance

Best Overall
9.0
HubSpot Marketing Hub logo
HubSpot Marketing Hub

Free tools available. Starter from $20/mo. Professional from $890/mo. Enterprise from $3,600/mo.

The all-in-one inbound marketing platform with built-in CRM, offering powerful automation workflows, landing pages, email marketing, and comprehensive analytics.

Best for Small Teams
8.8
ActiveCampaign logo
ActiveCampaign

Starter from $15/mo. Plus from $49/mo. Pro from $79/mo. Enterprise from $145/mo. No free plan.

The best SMB email marketing and automation platform, combining powerful visual workflows with an integrated sales CRM at a fraction of HubSpot's price.

Best Value
8.7
Klaviyo logo
Klaviyo

Free plan (250 profiles). Email from $20/mo. Email + SMS from $35/mo. Enterprise custom.

The leading e-commerce email and SMS marketing platform with deep Shopify integration, AI-driven personalization, and advanced customer data analytics.

Why Marketing Automation Is Essential in 2026

Marketing teams are expected to do more with less. Marketing automation platforms help you nurture leads at scale, personalize customer journeys, and measure ROI across every channel — all without adding headcount.

How We Evaluate Marketing Automation Platforms

We test each platform's email builder, automation workflow editor, segmentation capabilities, analytics depth, and integration ecosystem. We also evaluate deliverability rates, CRM integration quality, and the learning curve for new users.

What to Look for in Marketing Automation Software

The right tool depends on your business model. B2B companies need strong lead scoring and CRM integration. E-commerce brands need behavioral triggers and product recommendations. Consider your team's size, budget, and technical sophistication when evaluating options.

0Products Tested
0+Hours of Testing
0+Years Experience
0Expert Reviewers

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Our Top Picks

#1 Top Pick
9.0
Excellent
#2 Runner Up
ActiveCampaign logo
ActiveCampaign

Best for SMBs

8.8
Very Good
#3 Also Great
Klaviyo logo
Klaviyo

Best for E-commerce

8.7
Very Good
#1 Our Top Pick
Editor's Choice
Free tools available. Starter from $20/mo. Professional from $890/mo. Enterprise from $3,600/mo.

B2B companies wanting an all-in-one inbound marketing and CRM platform

9.0/ 10Excellent
Features9.5
Ease of Use9.0
Integration9.0
Value for Money7.0

Head-to-Head Comparison

Feature
HubSpot Marketing Hub logoHubSpot Marketing Hub9.0/10
ActiveCampaign logoActiveCampaign8.8/10
Klaviyo logoKlaviyo8.7/10
Omnisend logoOmnisend8.5/10
Brevo (formerly Sendinblue) logoBrevo (formerly Sendinblue)8.2/10
Mailchimp logoMailchimp7.8/10
Starting PriceFree tools available. Starter from $20/mo. Professional from $890/mo. Enterprise from $3,600/mo.Starter from $15/mo. Plus from $49/mo. Pro from $79/mo. Enterprise from $145/mo. No free plan.Free plan (250 profiles). Email from $20/mo. Email + SMS from $35/mo. Enterprise custom.Free (250 contacts). Standard from $16/mo, Pro from $59/mo. Scales with contact count.Free plan (300 emails/day). Starter from $9/mo. Standard from $18/mo. Professional from $499/mo.Free (250 contacts). Essentials $13/mo, Standard $20/mo, Premium $350/mo. Scales with contact count.
Free Plan
Starting Price$20/mo$15/mo$20/mo$16/mo$9/mo$13/mo
Email Builder8.58.59.08.57.58.5
Automation Workflows9.59.09.59.07.57.0
Lead Scoring
CRM Integration9.58.57.57.57.07.5
SMS Marketing
Analytics9.08.09.08.07.07.5
Try HubSpot FreeTry ActiveCampaign FreeTry Klaviyo FreeTry Omnisend FreeTry Brevo FreeTry Mailchimp Free

Detailed Reviews

#2ActiveCampaign logo
8.8/ 10Very Good
Best for SMBsSMBs needing powerful email automation and CRM without enterprise pricing
Features9.0
Ease of Use8.5
Integration8.5
Value for Money9.0

Pros

  • Best-in-class visual automation builder that rivals HubSpot at a fraction of the cost
  • Excellent email deliverability with consistently high inbox placement rates
  • Integrated sales CRM with pipeline management eliminates need for separate tools
  • Advanced lead scoring with behavioral and demographic criteria across all plans
  • Recognized G2 leader for Fastest Implementation and Best ROI consistently

Cons

  • No free plan — only a 14-day trial, unlike HubSpot and Brevo which offer free tiers
  • SMS marketing is an add-on cost on top of plan pricing
  • Landing pages only available on Plus plan and above — not on the cheapest tier
  • Pricing scales steeply with contact count — costs can grow quickly as your list expands

Pricing: Starter from $15/mo. Plus from $49/mo. Pro from $79/mo. Enterprise from $145/mo. No free plan.

The best SMB email marketing and automation platform, combining powerful visual workflows with an integrated sales CRM at a fraction of HubSpot's price.

Verified this week

#3Klaviyo logo
8.7/ 10Very Good
Best for E-commerceE-commerce and Shopify stores needing advanced email and SMS automation
Features9.5
Ease of Use8.0
Integration9.5
Value for Money8.0

Pros

  • Purpose-built for e-commerce with native product catalog, purchase, and browsing data integration
  • Best-in-class Shopify integration — the deepest of any email marketing platform
  • Unified email and SMS in one platform with coordinated cross-channel automations
  • Predictive analytics for customer lifetime value, churn risk, and next order date
  • 61+ pre-built automation flows for cart recovery, welcome series, and win-back campaigns

Cons

  • More expensive than general email tools — pricing grows significantly with contact count
  • Less suitable for non-e-commerce businesses that lack purchase and browsing data
  • Customer support has mixed reviews — slower response times reported by some users
  • Charges for all active profiles including unengaged contacts, inflating costs

Pricing: Free plan (250 profiles). Email from $20/mo. Email + SMS from $35/mo. Enterprise custom.

The leading e-commerce email and SMS marketing platform with deep Shopify integration, AI-driven personalization, and advanced customer data analytics.

Verified this week

#4Omnisend logo
8.5/ 10Very Good
Best MultichannelE-commerce businesses wanting specialized multichannel marketing automation
Features8.5
Ease of Use8.8
Integration8.0
Value for Money8.5

Pros

  • Purpose-built for e-commerce with pre-built workflows for cart recovery, welcome series, and post-purchase
  • All core features available on free plan including automations, segmentation, and SMS
  • Unified multichannel campaigns combining email, SMS, and push notifications in one workflow
  • Deep Shopify integration with one-click setup, product sync, and revenue attribution
  • 4.6 stars on G2 with users praising ease of use and helpful customer support

Cons

  • Laser-focused on e-commerce — not suitable for B2B, SaaS, or content marketing use cases
  • SMS costs can escalate quickly at high volumes beyond included Pro credits
  • Advanced reporting and analytics limited compared to enterprise platforms like Klaviyo
  • Fewer third-party integrations than Mailchimp or general-purpose marketing platforms

Pricing: Free (250 contacts). Standard from $16/mo, Pro from $59/mo. Scales with contact count.

An e-commerce-focused multichannel marketing automation platform combining email, SMS, and push notifications with pre-built workflows designed specifically for online stores.

Verified this week

#5Brevo (formerly Sendinblue) logo
8.2/ 10Very Good
Best Budget OptionBudget-conscious businesses needing multi-channel marketing with email, SMS, and CRM
Features8.0
Ease of Use8.5
Integration7.5
Value for Money9.5

Pros

  • Send-based pricing lets you store unlimited contacts — ideal for large lists with moderate send volume
  • Generous free plan with 300 emails/day, automation, and up to 100,000 contacts
  • True all-in-one platform covering email, SMS, WhatsApp, CRM, and transactional emails
  • Most affordable paid plans in the market starting at just $9/month
  • Strong transactional email API for developers alongside marketing features

Cons

  • Marketing automation is less sophisticated than ActiveCampaign or HubSpot for complex workflows
  • Brevo branding on emails requires additional $9-12/month to remove on lower plans
  • Customer support receives mixed reviews — slower response times and limited phone support
  • Landing pages and A/B testing only available on Standard plan and above

Pricing: Free plan (300 emails/day). Starter from $9/mo. Standard from $18/mo. Professional from $499/mo.

An affordable all-in-one marketing platform with email, SMS, WhatsApp, CRM, and automation — priced by email volume rather than contacts, making it ideal for growing businesses.

Verified this week

#6Mailchimp logo
7.8/ 10Good
Best for BeginnersSmall businesses and e-commerce stores getting started with email marketing
Features7.5
Ease of Use8.5
Integration8.5
Value for Money6.8

Pros

  • Most recognized email marketing brand with extensive documentation and third-party support
  • Excellent drag-and-drop email builder with 100+ professional templates
  • Strong e-commerce integrations with Shopify, WooCommerce, and other platforms
  • Multi-channel capabilities including email, landing pages, social media, and SMS

Cons

  • Free plan drastically reduced to only 250 contacts and 500 emails/month with Mailchimp branding
  • Pricing escalates rapidly as contact list grows — poor value at higher tiers
  • Automation limited to 4 steps on Essentials plan; advanced journeys require Standard or above
  • No phone support except on $350/month Premium plan

Pricing: Free (250 contacts). Essentials $13/mo, Standard $20/mo, Premium $350/mo. Scales with contact count.

The most recognized email marketing platform in the world, offering drag-and-drop email design, marketing automation, audience segmentation, and multi-channel campaign tools.

Verified this week

Our Testing Methodology

Our marketing technology experts test each platform by building real campaigns, evaluating email deliverability, and assessing automation workflow builders. We benchmark ease of use, feature depth, integration quality, and value for money across a weighted scoring rubric.

Frequently Asked Questions

Marketing automation uses software to automate repetitive marketing tasks like email campaigns, lead nurturing, social media posting, and customer segmentation. Platforms like HubSpot and ActiveCampaign let you create automated customer journeys that deliver the right message at the right time based on user behavior.

For small businesses, ActiveCampaign offers the best balance of features and affordability, with plans starting at $15/month. Brevo is another excellent budget option starting at $9/month. HubSpot Marketing Hub is ideal if you want an all-in-one platform but comes at a higher price point ($800/month for Professional).

Klaviyo is the top choice for e-commerce businesses, especially those on Shopify. It offers deep product catalog integration, predictive analytics, and revenue attribution. Omnisend is a strong alternative for multichannel automation (email + SMS + push). Mailchimp is a solid entry-level option for smaller stores.

Some do. HubSpot Marketing Hub includes a full CRM suite. ActiveCampaign has a built-in sales CRM. Others like Klaviyo and Mailchimp focus primarily on email and need to integrate with a separate CRM via Zapier or native integrations.

Lead scoring assigns points to contacts based on their behavior (email opens, page visits, form submissions) and demographics. It helps your sales team prioritize the hottest leads. Platforms like HubSpot and ActiveCampaign offer built-in lead scoring, while simpler tools like Brevo and Mailchimp do not.

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Alex Thompson

Written by

Alex ThompsonSenior Technology Analyst

Alex Thompson has spent over 8 years evaluating B2B SaaS platforms, from CRM systems to marketing automation tools. He specializes in hands-on product testing and translating complex features into clear, actionable recommendations for growing businesses.

SaaS ReviewsProduct AnalysisB2B SoftwareTech Strategy
Best Marketing Automation Software (2026) | Reviewed & Ranked