Our Verdict
An AI-powered work platform combining project management, workflow automation, and business process tools, trusted by 250,000+ customers including 60% of the Fortune 500.
Rating Breakdown
Why Trust This Review
Our team has spent 40+ hours hands-on testing Monday.com across real-world scenarios. We follow a rigorous methodology with weighted scoring criteria. Our reviews are editorially independent and never influenced by affiliate partnerships.
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Pros & Cons
Pros
- Exceptionally intuitive interface with multiple views (Kanban, Gantt, Timeline, Calendar)
- Powerful no-code automation builder that reduces repetitive manual work
- Modular product suite covering Work Management, CRM, Dev, Service, and Campaigns
- 200+ templates for quick setup across various industries and use cases
- Strong AI capabilities with monday sidekick and AI-powered automations
Cons
- Per-user pricing adds up quickly — minimum 3 seats required on paid plans
- Advanced features like time tracking and dependencies locked behind Pro plan ($19/user/mo)
- Standard plan limits automations to 250/month which teams can exceed quickly
- Free plan very limited — only 2 users and 3 boards
Full Review
Overview
Monday.com is an Israeli-founded work operating system (Work OS) launched in 2014 that has grown into one of the most popular work management platforms globally. Publicly traded on NASDAQ, the company employs over 2,500 people and serves 250,000+ customers across 200+ countries. Monday.com goes beyond simple project management by offering customizable workflows, powerful automations, and modular products spanning Work Management, CRM, Dev, Service, and Campaigns.
Key Strengths
- Highly Visual and Customizable: Multiple views including Kanban boards, Gantt charts, timelines, calendars, and dashboards that teams can customize to match their exact workflow.
- No-Code Automation Builder: Build custom automations with an intuitive if-then interface. Automate status changes, notifications, assignments, and cross-board dependencies without coding.
- 200+ Integrations: Connect with tools like Slack, Google Workspace, Microsoft 365, Salesforce, Jira, and more through native integrations and Zapier.
- Monday AI & Agents: AI-powered features including content generation, task suggestions, automated workflows, and monday sidekick digital workers.
- Modular Product Suite: Choose from Work Management, CRM, Dev, Service, or Campaigns products, all running on the same connected platform.
Pricing Analysis
Monday.com offers a free plan for up to 2 users with basic features. Paid plans start at $9/user/month (Basic) with unlimited boards. The Standard plan at $12/user/month adds automations and integrations. Pro at $19/user/month unlocks time tracking, dependencies, and advanced reporting. Enterprise pricing is custom. All paid plans require a minimum of 3 seats ($27/month minimum). Annual billing saves up to 18%.
Who Is It Best For?
Monday.com is ideal for teams of all sizes looking for a versatile work management platform with strong automation capabilities. It excels for cross-functional teams, marketing departments, project managers, and operations teams who need visual workflows with customizable automations.
The Bottom Line
Monday.com stands out as one of the most versatile and user-friendly work platforms available. Its combination of visual project management, no-code automation, and modular products makes it a strong choice for teams that want flexibility without complexity. The per-user pricing can add up for larger teams, but the platform delivers genuine value through time savings and workflow standardization.
Alternatives to Monday.com
Frequently Asked Questions
Yes, Monday.com offers a powerful no-code automation builder that lets you create if-then rules to automate status changes, notifications, item creation, and more. The Standard plan includes 250 automations per month, while the Pro plan offers unlimited automations. It integrates with 200+ tools including Slack, Google Workspace, and Salesforce.
For a team of 10, Monday.com costs $90/month on the Basic plan, $120/month on Standard, or $190/month on Pro (all billed annually). The Standard plan is recommended for most teams as it includes automations and integrations. The free plan only supports 2 users.
Monday.com handles BPA well for structured workflows like approval routing, onboarding checklists, and procurement processes. Its form builder, automation rules, and customizable boards make it suitable for digitizing repeatable processes. However, for complex enterprise BPM with formal process modeling (BPMN), dedicated tools like Kissflow or Appian may be more appropriate.
Written by
Marcus has spent over a decade in SaaS integration and business automation. He specializes in evaluating API architectures, workflow automation tools, and sales funnel platforms. His reviews focus on implementation details, technical depth, and real-world integration scenarios.
Co-written by
Emily brings 7 years of data-driven marketing expertise, specializing in market analysis, email optimization, and AI-powered marketing tools. She combines quantitative research with practical recommendations, focusing on ROI benchmarks and emerging trends across the SaaS landscape.
Final Verdict
Monday.com scores 8.5/10
With a score of 8.5 out of 10, Monday.com is a strong performer that delivers great value. It's particularly well-suited for those looking for cross-functional teams wanting visual workflow management with powerful no-code automations.